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Q8. During an external ISM audit of your ship, a Non-Conformity (NC) was raised by the auditor. The statement of the NC raised was "There is an objective evidence to prove that the established procedures, plans and instructions including checklists for key shipboard operations have not been effectively implemented" and the objective evidence was that the checklist for bunkering operation was not sighted. As a chief engineer on-board the ship describe your actions to close the NC.